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Privacy Policy

Effective on Tuesday, June 17, 2008

Alphabet Signs is committed to protecting your privacy. This privacy statement describes how Alphabet Signs collects and uses your information on the Web site: www.alphabetsigns.com/. It also describes the choices available to you regarding Alphabet Signs use of your information and the steps you can take to access this information and to request that we correct or update it.

Collection and Use of Personal Information

We collect the following personal information from you

  • Contact Information such as name, email address, shipping address, phone number
  • Billing Information such as credit card number, expiration date, billing address
  • Unique Identifiers such as user name, ID number, account number, password
  • Preferences Information such as product wish lists, order history, marketing preferences

We collect this information when you

  • Purchase products
  • Request a catalog
  • Contact us with questions or concerns

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Administer your account
  • Send you a catalog
  • Send you a newsletter

Information Obtained from Third Parties

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our Web site) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.

In the event Alphabet Signs goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our Web site of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.

Payment Service Providers

If you choose to use GoogleCheckout to finalize and pay for your order, you will provide your billing information, such as a credit card number directly to GoogleCheckout. We will not have access to this information. Google's privacy policy will apply to the information you provide on the GoogleCheckout website.

If you choose to use PayPal to finalize and pay for your order, you will provide your billing information, such as a credit card number, directly to PayPal. We will not have access to this information. PayPal's privacy policy will apply to the information you provide on the PayPal website.

Choice/Opt-out

You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at info@alphabetsigns.com.

Cookies and Other Tracking Technologies

Cookies are very small text files that are stored on your computer when you visit certain web pages.

We use cookies on our site to

  • Keep track of what you have in your shopping cart
  • Analyze which pages our site visitors visit

You must enable cookies to shop at www.alphabetsigns.com/.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at info@alphabetsigns.com.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@alphabetsigns.com.

We provide two means for you to make a purchase on our site. You can either use our shopping cart or Google and Paypal. If you use our shopping cart, information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use Google or Paypal to finalize and pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

Notification of Privacy Statement Changes

We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we will notify you here, by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.

TRUSTe

Alphabet Signs is a Participant in the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to advance privacy and trust in the networked world. As this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact us by info@alphabetsigns.com. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Contact Information

You can contact us by writing or email us at the address below:

Alphabet Signs
2714 Kirkwood Highway
Wilmington,DE 19805
info@alphabetsigns.com
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