Ships UPS Ground to the continental US and normally takes 2-4 business days to arrive. The freight cost is additional and typically adds 10% to the cost of the order plus $5.00 boxing and handling fee. Shipping to AK and HI needs to be delivered by air freight and we will email you an invoice for the extra cost.

We are not set up for international shipments. We do not ship COD or bill to third parties.

This item is returnable under the following conditions:

• A Return Authorization Number is placed on the outside of the package.
• Return to the shipper within 14 days of receipt of the package
• Return in original container and in salable condition, must not have been used.
• 20% restocking fee is charged
• Shipping fees are non-refundable

Please call Alphabet Signs at 1-800-582-6366 for Return Authorization Number so we can properly refund your money.