Rich velvety appearance

Display important messages for all your visitors to notice with our durable and stylish 48W x 96H open faced indoor letter board.

Holds standard plastic directory letters

The letter board is available with either a felt or vinyl material. The vinyl is washable and easily cleans with soap and water. Felt letter boards are used for indoor areas and have a rich velvety look. The letter board is made from 1/2 inch thick fiberboard with grooves cut on every 1/4 inch increment and covered with either vinyl or felt that is pleated into the grooves. Black is standard but is also available in red, blue, green, burgundy and brown. The custom colors take an additional week to produce. This holds the standard plastic directory letters with molded tabs.

Strong mitered corners

Select between a solid red oak wood frame or satin anodized aluminum frame. The wood frame is produced from North American Red Oak and milled to perfection. A single species source is used so each frame looks consistent in appearance. The wood frame dimensions are 1 inch wide face trim and 3/4 inch depth, the corners are mitered, glued and fastened. The aluminum frame dimensions are 3/4 inch wide face trim and 5/8 inch depth, the corners are mitered and riveted together.

Manufacturer guarantee

This item comes with a one year manufacturer's guarantee. Includes mounting hardware (no fasteners).

This item is too large to ship as a parcel, it must go by freight truck. We shop a network of trucking companies to get you the lowest freight rate and best value. Freight rate is provided at checkout.

Your product is being shipped by the freight truck company FOB:Origin. They will deliver the package to the end of their truck. You are responsible for unloading it off the truck and it may take several men or a lift. Please let us know if you need assistance and the trucking company can provide a lift gate for an additional cost of $76.00.

Ownership of the sign passes to you the customer when the trucking company picks up the product at the factory doors. Although well packaged, 2% of the signs arrive with some damage. The trucking company is financially responsible for any damages to your shipment.

Please check for damage and note it on the delivery ticket before signing for delivery. Any claims for freight damage must be made against the trucking company. Please notify the person who will accept delivery of the following procedures or any freight claim may not be paid.

• Count all boxes and confirm that it matches the number indicated on the bill of lading.
• Inspect the outside of every box for signs of damage.
• Holes, crushed corners, wrinkles, black rub marks, broken pallets, and rattling boxes are signs of possible damage.
• Some packages include a Tip-N-Tell, a blue dye indicator if the package has been tipped over.
• Open suspected boxes, examine the product inside for damage.
• If there is damage, note it on the bill of lading in detail.
• Call Alphabet Signs at 1-800-582-6366 to report damage immediately (before the driver leaves.)

The trucking company needs clear access during normal business hours to deliver your sign. Limited access to your property can be caused if the trucking company is delivering to a residence, apartment, school, college, restaurant, bar, grille, bank, shopping mall, day care, church, rectory, military base, construction site, social club, country club, golf course, camp, estate, security gates, jail, prison, farm, orchard or fairs. Limited access charges are the responsibility of you the customer payable to the freight company. If you are unable to unload the package, the truck will return to the hub and there will be a redelivery fee.

Please call us at 1-800-582-6366 if you have any questions or concerns about these procedures.

This item is returnable under the following conditions:

• A Return Authorization Number is placed on the outside of the package.
• Return to the shipper within 14 days of receipt of the package.
• Return in original container and in salable condition, must not have been used.
• 15% restocking fee is charged
• You get coupon valued at 15% good for 90 days.
• Shipping fees are non-refundable.

Please call Alphabet Signs at 1-800-582-6366 for Return Authorization Number so we can properly refund your money.

Powder coated or custom color items are custom made and cannot be returned.