We manufacture the highest quality road construction traffic signs made to the FHA guidelines (Federal Highway Administration) for traffic control devices. These Shoulder Work W21-5 signs are professional sign grade aluminum, finished for long lasting performance and designed for easy detection, recognition, and legibility.

We use a heavy gauge sign grade aluminum alloy that is long lasting and rust free even in harsh weather extremes. The ASTM 5052-H38 sign grade aluminum alloy is .080 inches thick and is not easily vandalized or bent. The aluminum is cleaned and degreased, the corners are rounded, and the edges are smoothed to prevent injury. We also punch holes in the sign for easy mounting. The holes are 5/16 inch wide and are centered in the middle of the Shoulder Work W21-5 sign, on one inch increments from its top and bottom. These holes match standard sign posts. The stroke and spacing of the letter style for these Shoulder Work W21-5 signs are also designed and field-tested for maximum readability.

The reflective background exceeds ASTM D4956 Type 1 standards for retro reflectivity which is visible in daytime or nighttime from a wide range of angles. Optional reflective backgrounds of Type III High Intensity and Type VIII Prismatic are listed below. These are the same signs used by professionals and government agencies.

This item is too large to ship as a parcel, it must go by freight truck. We shop a network of trucking companies to get you the lowest freight rate and best value.

Your product is being shipped by the freight truck company dock-to-dock. They will deliver the package to the end of their truck. You are responsible for unloading it off the truck and it may take several men or a lift. Please let us know if you need assistance and the trucking company can provide a lift gate for an additional cost.

Ownership of the sign passes to you the customer when the trucking company picks up the product at the factory doors. Although well packaged, 2% of the signs arrive with some damage. The trucking company is financially responsible for any damages to your shipment.

Please check for damage and note it on the delivery ticket before signing for delivery. Any claims for freight damage must be made against the trucking company. Please notify the person who will accept delivery of the following procedures or any freight claim may not be paid.

• Count all boxes and confirm that it matches the number indicated on the bill of lading.
• Inspect the outside of every box for signs of damage.
• Holes, crushed corners, wrinkles, black rub marks, broken pallets, and rattling boxes are signs of possible damage.
• Some packages include a Tip-N-Tell, a blue dye indicator if the package has been tipped over.
• Open suspected boxes, examine the product inside for damage.
• If there is damage, note it on the bill of lading in detail.
• Call Alphabet Signs at 1-800-582-6366 to report damage immediately (before the driver leaves.)

The trucking company needs clear access during normal business hours to deliver your sign. Limited access to your property can be caused by residential streets, security gates, or non-business hours. Access charges are the responsibility of you the customer payable to the freight company. If you are unable to unload the package, the truck will return to the hub and there will be a redelivery fee.

Please call us at 1-800-582-6366 if you have any questions or concerns about these procedures.

This is a custom made item so it is non-returnable.