Display important messages for all your visitors to notice with our durable and stylish wood framed 72W x 48H indoor enclosed lighted directory board. The cabinet is hand crafted from solid oak, given a walnut stain, and a clear lacquer finish that provides a warm feel and rich upscale image. The directory board is made from 1/2 inch thick fiberboard with grooves cut on every 1/4 inch increment and covered with black felt that is pleated into the grooves. This holds the standard plastic directory letters with molded tabs. A durable, 1/8 inch shatter-resistant acrylic window protects the top-quality letter board so messages can be seen but not touched. Lockable door with solid disc tumbler locks protect against vandalism while controlling access to posting surface. Two keys are included. This is a three door unit that is mounted on full-length piano hinges. A UL listed fixture illuminates this enclosed bulletin board from the top only. The rapid start UL listed ballast is attached to the inside of the case and is covered by framing so it is not exposed to the viewing area. The unit uses T8 Cool White Fluorescent bulbs which are widely available and easily replaced. The case dimensions are 72W x 48H and 4 inch depth. The main case frame is 3/4 inch wide and the door frame is 1-1/2 inch. This reduces the visible area to 67.25W x 43.5H, an optional header further reduces the visible area. The interior space between the door and the letter board is 1-5/8 inch. Felt letter boards are available in optional colors and carries a 15 percent up charge. This item comes with a one year manufacturers guarantee and ships Freight Truck.

This item is too large to ship as a parcel, it must go by freight truck. We shop a network of trucking companies to get you the lowest freight rate and best value.

Your product is being shipped by the freight truck company dock-to-dock. They will deliver the package to the end of their truck. You are responsible for unloading it off the truck and it may take several men or a lift. Please let us know if you need assistance and the trucking company can provide a lift gate for an additional cost.

Ownership of the sign passes to you the customer when the trucking company picks up the product at the factory doors. Although well packaged, 2% of the signs arrive with some damage. The trucking company is financially responsible for any damages to your shipment.

Please check for damage and note it on the delivery ticket before signing for delivery. Any claims for freight damage must be made against the trucking company. Please notify the person who will accept delivery of the following procedures or any freight claim may not be paid.

• Count all boxes and confirm that it matches the number indicated on the bill of lading.
• Inspect the outside of every box for signs of damage.
• Holes, crushed corners, wrinkles, black rub marks, broken pallets, and rattling boxes are signs of possible damage.
• Some packages include a Tip-N-Tell, a blue dye indicator if the package has been tipped over.
• Open suspected boxes, examine the product inside for damage.
• If there is damage, note it on the bill of lading in detail.
• Call Alphabet Signs at 1-800-582-6366 to report damage immediately (before the driver leaves.)

The trucking company needs clear access during normal business hours to deliver your sign. Limited access to your property can be caused by residential streets, security gates, or non-business hours. Access charges are the responsibility of you the customer payable to the freight company. If you are unable to unload the package, the truck will return to the hub and there will be a redelivery fee.

Please call us at 1-800-582-6366 if you have any questions or concerns about these procedures.

This item is returnable under the following conditions:

• A Return Authorization Number is placed on the outside of the package.
• Return to the shipper within 14 days of receipt of the package
• Return in original container and in salable condition, must not have been used.
• 20% restocking fee is charged
• Shipping fees are non-refundable

Please call Alphabet Signs at 1-800-582-6366 for Return Authorization Number so we can properly refund your money.